Hi, hoping someone may be able to help.
This week I had to have a new mother board put into my PC, which meant I have had to reload everything from scratch. When I tried to reload NIS 2009, it installs but never loads when I restart the PC. When I try to double click on the Icon on the desktop it gives me a 3504,4 error. Strangely, I read through some other posts and saw someone suggested launching from the Start-Run menu by typing.... "C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe" /c /a /s UserSession... This works to start NIS and allows me to run a full system scan but still does not load when I launch windows.
The Norton Chat Team told me I must have a virus and should pay the $99 for their folks to look at this but if their own search is coming back clean, why would this be required?!
Anyway, hoping someone can provide some insight or suggestions.
Thanks,
Lee
[edit: Changed subject to reflect screenshot error message.]