Error code FSB50 shows on windows laptop

code FSB50 shows.

Detailed description: Since using Norton it may be overzealous as cannot open in windows my virgin media email

Product & version number: Norton 360 for windows

OS details: Windows laptop

What is the error message you are seeing? error code FSB50

If you have any supporting screenshots, please add them:

@user4125 From the Virgin Media support site:

Are you:
-Using the Norton or other VPN when connecting? If so disable it and retry.
-Using other software such as CCleaner? If so disable it.
-Have you reset Norton firewall and rechecked?
-Have you disabled SSL in Norton email protection, rebooted and rechecked?
-Do you have the KAMO software that is bundled installed and active? If so disable it and retry.

SA