Error encountered during product download. Please try again

Having an issue downloading NIS 11.  Renewed subscription on another PC.  Saw 2 more PC's can be used.  Went to another PC with no Norton installed and got a page saying "Error encountered during product download.  Please try again."  Page gave 2 links, 1 saying to try again (which only displays the same page) and 2 shows a manual download.  With this link going to a "page cannot be displayed".  Ideas, suggestions would greatly help.

 

 

Thanks