Error found / Norton 360 does not open / no smart scans possible

Hello NORTON Support / community -Norton 360 does not open even when I press the icon in the taskbar. What could be the reason? The message appears several times on my monitor: "Error found -. Norton Autofix identified an issue requiring your attention. To fix this issue. click Fix Now" What is the cause of this message? Can I press the “Fix Now” button without any problems? I can no longer carry out smart scans. Hans Bernhard Schmuck

may want to do a fresh reinstall

use the rnr tool ( removal tool)

 

fwiw ~ may be related
https://community.norton.com/en/forums/norton-autofix-every-reboot