I'm using Windows xp and an older version Norton system works 2002, the antivirus status Auto-protect shows as Off and Email scanning shows as Error.
I can highlight Auto-protect and I see the enable button but when I first clicked on it, I received a message that said the changes would be applied after a restart. I restarted the machine but the changes were not applied. Now when I click on Enable nothing happens.
I can highlight Email scanning but it only shows an info page explaining the feature, there is a "more info link" but it only a link to the help center that continues to explain what the feature does and not how to fix an error.
I don't know alot about computers. Like most people I have a friend who does but I don't want to bother him, too much. The system status was good a few days ago so I don't know what happened. I will try the 360 but for now it would be great to work with what I have. Any advice would be appreciated, including call your friend.