I am on auto renewal but the credit card saved has expired. I didn't realize that until today. Coincidentally, I am no longer able to get on to the internet and this started just about the time of renewal. When I go into the norton trouble shooter I get the error message 8504,104. The error message tells me to to click Open Support Web for further assistance but of course, when I do that I can't connect to the internet.
Is no access to the internet related to the non renewal of norton or a separate issue? I can still send and receive emails by the way.
I am reluctant to renew Norton internet security in case there is something more to this problem than the non-renewal issue. I don't want to pay for something I can't use.