Hi there,
I'm having the exact same problem. I've uploaded the .txt file into the root directory/folder of our site www.TableSkirtingOnline.com, and when I go back to the Norton Safe Web site to "Verify the site ownership" I get an error message saying to upload the file into the root folder. Any idea of how this was resolved for you so that I can follow the same steps?
Thanks,
James
[edit: Clarified subject.]