When I select “View all backup sets online”, it takes me to a webpage that says “An error occurred retrieving your backup information”. It also says I have “0 B of 0 B Used”.
This is confusing and concerning because my Norton app says my backup is 28.8GB of 150GB used.
What’s going on?
Please confirm you’re allowing all Norton pages content.
Please confirm you’re not blocking Norton ads, trackers, scripts, beacons, etc., etc.,
Please whitelist norton.com, login.norton.com, my.norton.com, nortonlifelock.com, support.norton.com, buy.norton.com, renew.norton.com
Please confirm you’re not running VPN.
Please try calling https://my.norton.com/extspa/backup/home from your preferred browser.
Please confirm you’re allowing all Norton pages content.
for example:
@John_Madigan
Please post progress.
What’s your default browser?
Please try calling https://my.norton.com/extspa/backup/home from Chrome.
Thanks
