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Hi there,
I try to install the Norton Ghost 14 Try&Buy on a WindowsXP SP3.
The programn hangs every time on the same point: the programn stops on the moment it enters DOS-mode (Command-box in English ???) to execute the \.....\Norton Ghost\Shared\Drivers\VssProviderInstall.exe This task is "on" when the programn hangs. Ctrl+Alt+Del is the only way out of the DOS-envirement, where only a prompt is blinking.
I Tried the Install over and over again, same results.
Does this has something to do with the SP3 install??
Greetings,
SoftAid
I would recommend contacting our Customer Support team:
http://www.symantec.com/norton/support/selectproduct_ts.jsp
This would be the best way to deal with this problem quickly. Thanks!