I have been reading that this problem is NOT RESOLVED, as stated in other topics.
My system is rejecting the installation of Ghost 15 received today from NewEgg.
I have enabled some services that were required : ...
Volume Shadow Copy --------------------------------( from previous installation attempt error message )
Distributed Transaction Coordinator ------------ ( from forum topic )
But, no success in installation.
Like many members here, I do not give up without trying. I have been a long time user of Ghost 2001 on W2K
I recently CLEAN installed W7 Pro x64. (Keeping non OS partitions)
From what I see .. the installer is executing 32 bit programs on my x64 OS ( win32 in error logs)
PS. - I have been using Norton products for over 15 yerars ( Before windows ).
1st event error:
Log Name: Application
Source: MsiInstaller
Date: 1/23/2010 3:40:54 PM
Event ID: 1013
Task Category: None
Level: Error
Keywords: Classic
User: ******
Computer: PC
Description:
Product: Norton Ghost -- ERROR: Failed to have success running InstallVSSProvider function in MSIInstallVSSProvider Function.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1013</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-01-23T21:40:54.000000000Z" />
<EventRecordID>4108</EventRecordID>
<Channel>Application</Channel>
<Computer>PC</Computer>
<Security UserID="S-1-5-21-2239279653-1966721734-2497752341-1001" />
</System>
<EventData>
<Data>Product: Norton Ghost -- ERROR: Failed to have success running InstallVSSProvider function in MSIInstallVSSProvider Function.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B42303235353734332D313635422D344244352D384441382D3337444642393933303031357D</Binary>
</EventData>
</Event>
2nd event error:
Log Name: Application
Source: MsiInstaller
Date: 1/23/2010 3:41:02 PM
Event ID: 11935
Task Category: None
Level: Error
Keywords: Classic
User: *******
Computer: PC
Description:
Product: Norton Ghost -- Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11935</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-01-23T21:41:02.000000000Z" />
<EventRecordID>4109</EventRecordID>
<Channel>Application</Channel>
<Computer>PC</Computer>
<Security UserID="S-1-5-21-2239279653-1966721734-2497752341-1001" />
</System>
<EventData>
<Data>Product: Norton Ghost -- Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86"</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B42303235353734332D313635422D344244352D384441382D3337444642393933303031357D</Binary>
</EventData>
</Event>
3rd event:
Log Name: Application
Source: VSS
Date: 1/23/2010 3:41:03 PM
Event ID: 8225
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: PC
Description:
The VSS service is shutting down due to shutdown event from the Service Control Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">8225</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-01-23T21:41:03.000000000Z" />
<EventRecordID>4110</EventRecordID>
<Channel>Application</Channel>
<Computer>PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Binary>2D20436F64653A2020434F525356434330303030303737312D2043616C6C3A2020434F525356434330303030303735352D205049443A202030303030303730302D205449443A202030303030313934342D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>
4th event:
Log Name: Application
Source: MsiInstaller
Date: 1/23/2010 3:41:09 PM
Event ID: 1013
Task Category: None
Level: Error
Keywords: Classic
User: *****
Computer: PC
Description:
Product: Norton Ghost -- ERROR: Failed to have success running UninstallVSSProvider function in MSIUninstallVSSProvider Function.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1013</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-01-23T21:41:09.000000000Z" />
<EventRecordID>4111</EventRecordID>
<Channel>Application</Channel>
<Computer>PC</Computer>
<Security UserID="S-1-5-21-2239279653-1966721734-2497752341-1001" />
</System>
<EventData>
<Data>Product: Norton Ghost -- ERROR: Failed to have success running UninstallVSSProvider function in MSIUninstallVSSProvider Function.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B42303235353734332D313635422D344244352D384441382D3337444642393933303031357D</Binary>
</EventData>
</Event>