Every time I click to renew it opens a new window in Japanese

Hello there, I have to renew my subscription but every time I click to renew it opens a new tap in Japanese, and they have no English section so i cannot change the language, I thought its a kind of hacking, I know that's stupid ,but is there anything I can do to pay for my subscription? rather than using this website? by the way I am using Norton 360 life lock for windows 10.

[Edit: Clarified the subject]