Exclude an address from virus/spam checks outgoing

Norton Security | Norton Internet Security
1

I use knujon to report spam. They want the spam emails forwarded to them at a special address. It would really be nice to exclude that address from outgoing scans as Norton has been blocking the outgoing emails. I get a false error message, resources not available.

2

HI tpickard,

 

Unless Norton is notifying you that it is finding malware in your outgoing messages, it would not interfere with the sending of your email.  The Norton outgoing email scan does not look for, nor would it do anything with, possible spam.  And if a virus were found it would either ask you what to do or remove the threat and send the message automatically, depending on your settings preferences.

 

What is the error message you are getting?  In almost all cases such alerts are coming from your ISP and Norton is simply displaying the message rather than originating it.

3

Hello tpickard

 

It is also possible that your ISP has changed the ports that is used for your email. Most ISP's are doing that now Your Norton product only scans emails that use the standard 25 and 110 ports.

4

I use knujon to report spam. They want the spam emails forwarded to them at a special address. It would really be nice to exclude that address from outgoing scans as Norton has been blocking the outgoing emails. I get a false error message, resources not available.

5

XP SP3

NIS2010

Outlook

6

Norton states it is the ISP, but when you shut down email scanning it goes. It IS NIS.

7

Nope. Works for all other email, just the SPAM going to Knujon has the problem.

8

Hi

 

In this context, since you are forwarding spam deliberately ( I guess you are forwarding to knujon@coldrain.net) , you can do the following to prevent Norton from blocking it.

 

1. Open Network Settings from NIS. Under E-mail protection, click on 'Configure' against 'Email Antivirus scan'.Uncheck 'Scan outgoing email messages'

2. Send out the spam mails to knujon

3. Open Network Settings from NIS. Under E-mail protection, click on 'Configure' against 'Email Antivirus scan'.Check (turn on) 'Scan outgoing email messages' once the spam mails are forwarded.

 

Hope this helps.

9

That's what I have to do to make it work. This was more a suggestion for the next version or an update than a request for help. After all if we are ever going to get rid of the SPAMers it'll be through efforts like what Knujon does. They go to the ICAN registrars and try to get them shut down. Norton does something similar except its reporting only seems to be to improve the programs definitions not go after the SPAMers and the registrars that let them live. The difference is Knujon is aggressive and Norton is passive.

 

I prefer the aggressive approach to these creeps.

 

Timothy Pickard

MCSA, A+, Net+, Sec+