Exclude Safe Program in N360

Norton Security | Norton Internet Security
1

Hi,

 

I am trying to help a friend of mine exclude a safe program. The firewall wall is set to allow. But it seems N360 is preventing the program from writing to registry. It also might've quarantined/deleted a file. Because the program no longer works nor will it uninstall.

 

So can someone tell me the necessary steps to exclude a program folder in N360? So that SONAR and Norton Antivirus no longer scan it. I'd appreciate some screenshots of the sections where I must go to exclude it. Since N360's UI is different from NIS2011 (which I am familiar with)

 

Thanks.

2

Hi,

 

I am trying to help a friend of mine exclude a safe program. The firewall wall is set to allow. But it seems N360 is preventing the program from writing to registry. It also might've quarantined/deleted a file. Because the program no longer works nor will it uninstall.

 

So can someone tell me the necessary steps to exclude a program folder in N360? So that SONAR and Norton Antivirus no longer scan it. I'd appreciate some screenshots of the sections where I must go to exclude it. Since N360's UI is different from NIS2011 (which I am familiar with)

 

Thanks.

3

Okay thanks for your help. I'll give it a try.