Exclusion process not working

Archive
21

Thanks for the reply. I know I've definitely seen the screen to export security history before, but I cannot see how to actually get to it. I'm trying: N360 -> Settings -> Antivirus but none of the five menu items seems to have a "History" reference.

22

I've attached a screendump of the Process Exclusions Pane

23

maybe, Export > Data Protector history as .txt will offer clue what's happening
png_19729_0.png

24
kingletit:

In my PDF, I provided a screen dump of the Data Protector process exclusions. 

Sorry, I'm seeing Scan Exclusions pic = not Data Protector - Process Exclusions 

maybe, you forgot to include the Data Protector - Process Exclusions pic

png_19727.png

25

In my PDF, I provided a screen dump of the Data Protector process exclusions. 

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fwiw ~ https://community.norton.com/en/data-protector-blocked-suspicious-action 10-Feb-2022


Note: as a developer > fwiw ~ my boiler plate:
can you create a work projects folder and Exclude same x 2
https://community.norton.com/en/comment/8518250 20-Dec-2021
~ and if Data Protector objects > try adding Data Protector => Process Exclusions

27
  • Did you add Process Exclusions with Data Protector? 
  • Did you disable Data Protector...as test? 

pic with your attach is for Scan Exclusions

FAQ: Norton Data Protector
Data Protector automatically identifies your most important files based on their location on your PC and file type, and prevents any untrusted applications from modifying or deleting them. Thus, it provides an additional layer of ransomware protection for your PC. You can also customize the configuration of what applications and files are allowed to be modified.  [...]

https://support.norton.com/sp/en/us/solutions/v132149446 06-Sep-2023

Data Protector protects your PC from malicious processes that intend to destabilize your PC, corrupt and/or steal your data and propagate the malicious nature to other good processes. You can add more folders, extensions, and can also exclude processes for scanning and protection.

Turning off this feature reduces your PC protection. So, we recommend you to keep this feature turned on always. [...]

https://support.norton.com/sp/en/us/solutions/v130571264 24-Apr-2024

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