Last week the Federal Trade Commission filed complaints against three companies associated with scam calls that have been tormenting consumers in the US of late. I've received these cell phone and landline calls, claiming our auto warranty is expiring. Why is the message always the same, that it's the second call? I suppose to create a sense of urgency. It's easy for us to resist these hyped calls since none of our family cars are new, one is over 40 years old and the calls to our teen's cell phone are clearly scams since she doesn't even drive. But many consumers have fallen for these tricks and paid out huge sums to the crooks behind these calls. It's a relief to know that the government is getting after these people!
CNET's put up a great consumer friendly column today with tips on avoiding voicemail phishing attacks or "vishing" as some call these. Mostly generic best practices for being suspicious of anything you didn't expect , these tips are an easy read. I recommend you send them to your family members, especially senior citizens who often are more susceptible to these sorts of criminal efforts.