I recently upgraded from Nonton System Works 2007 to Version 12 (2009) on three computers. After removing all Nortons software from each computer I ran the Norton Removal Tool. Then I installed Norton System Works 2009, Norton Internet Security 2009 and WinFax Pro 10. Now whenever I try to do an Express Cleanup I get a message saying: "Express Cleanup has encountered a problem and needs to close. We are sorry for the inconvenience." However whenever I do a One-Button Checkup with Norton Cleanup Scan checked, it works fine.
Why doesn't Express Cleanup work by itself?
Attached ist a copy of the error message text.