I have 27 days before my NIS 2010 subscription runs out. Earlier today I renewed for another year and upon entering my new product key kode ("express renewal" tab on Norton GUI)......it wiped out the 27 days I had remaining instead of ADDING it on to the 366 days with the renewal.
I should have 393 days remaining but it only shows it at 366.
I previously paid for those 27 days and it should be included to my remaining subscription days.
Is there a way to correct this?
Thanks.