My facebook password and id keep disappearing from the identity safe list when I restart. It appears in the list of log ins in settings but not in the toolbar. All other logins work ok.
I’ve resetted the profile. I’ve backed identity safe data. Then I logged out and enter the password incorrectly about 3 times. Then I click on set profile. Then I recreate a new profile and restore the old passwords. Lets see if it stood the restart.
My facebook password and id keep disappearing from the identity safe list when I restart. It appears in the list of log ins in settings but not in the toolbar. All other logins work ok.
Nope resetting pw or following the instructions did not work. Why?
I wonder if in some way it could be related to the following:
Not sure, but just a thought. You are certainly not the first one to report a problem related to Facebook.
Best wishes.
Allen
I don't know what I did but I used this URL to auto refill Facebook: https://login.facebook.com/login.php?notme_cuid=AAAAAwAgACAAAAA4s52F_lKeHtPSqNbQioC5agJX6jDVqR5O5ncokRhgc1-ALO0RIkrBqkJKmBivd1gk_z4er8a6hI3JYoUW-N78gf6kf-sgdIm2Qpn7YPgESAmHa1ugdSxyDTMUN2mb0NL1boe302VSR8IzM9cTIe2qqSSVxqmlcWqlhkyV3NVpDKQ. and it worked.
I clicked on logon without entering my password (email only). On the next page I select not me and it prompted me to enter my email/pw. I enter that and saved that info. The pw/email combo worked. Restarted and its still there.
Edit: Now it won't auto refill when I go to facebook.com. It will only auto login to facebook using the drop down list. But hey! I'm more used to that.
SendOfJive wrote:For logins that no longer appear in the drop down list here is the fix:
http://community.norton.com/t5/Norton-360/Identity-Safe-Errors-on-Norton-360-v-3/m-p/293186#M36469
Hi SendofJive, even resetting the profile does not bring the FBook login detail back. I ultimately had to use a different URL.