I keep getting pop-up notices that my Backup has failed and that my Data is at risk. When I check details, the only error message I can see reads "internal error". I've tried going into Cloud Backups in the main menu, but the only option is to "Run Backup", which fails every time. I can't find any option to "Manage Backups". Can anyone suggest how I can identify the actual problem and how I can run a successful backup?
FYI You need to be logged into a Windows Admin account to be able to see the Manage Backups settings.
a.kin:
I can't find any option to "Manage Backups".
Can you create a new backup set, as test?
GBs available for backup?
a.kin:
I can't find any option to "Manage Backups".
Are you Windows Administrator user account?
Are you in Norton 360 - My Norton view or Norton 360 Classic view?
Turn on Norton backup from Settings window
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7821374
Get started using Norton Cloud Backup
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19213795
Delete backup set and files
https://support.norton.com/sp/en/us/home/current/solutions/v19828921
Manage backup files on Norton Backup Drive
https://support.norton.com/sp/en/us/home/current/solutions/v19828933
Modify settings for or rename your Norton Backup sets
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19828922
Add or exclude files and folders in your backup sets
https://support.norton.com/sp/en/us/norton-360/current/solutions/v20534334
View or change the default file types or file extensions that Norton includes in backups
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7344814
Restore pictures, music, or other important files from Norton backup sets
https://support.norton.com/sp/en/us/norton-360/current/solutions/v6958542
Choose the location of the files to be restored before running Norton Backup
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7927242
Fix problems with storage space in Cloud Backup
https://support.norton.com/sp/en/us/home/current/solutions/v128450551
Norton video tutorials - Backup and Restore
https://support.norton.com/sp/en/us/home/current/solutions/v102698236
Norton Products: How-To Video Hub
https://community.norton.com/en/forums/how-to-video-hub