False alerts with the bell

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Issue abstract:

Detailed description:

Product & version number:

OS details:Nokia 2.3 32GB. Android Version 13

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

Sometimes when in a shop etc, the bell on my app with have a red dot but no errors or warnings. Should this be expected?

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Alerts (red dot)

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When I reviewed Menu → Identity tile.
Norton wanted me to sign in to my Norton account.
Now, after signing in…I’m not seeing red dot.
Maybe, Dark Web Monitoring/Norton account…sign in dropped out after an update.

Alerts (red dot) wanted me to review/refresh my Dark Web Monitoring.

Samsung Android16
Norton 360 v5.123.0.251007874

2 Likes

+1. I noticed this too a few days ago and repeatedly. Also available if needed to provide additional information for the teams to help resolve this.

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Hello @Guillaume1024
I’ve edited my reply here after you posted

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Yes ! Thanks…

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Hello @MRNIGELGWILLIS

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btw ~ I had Alerts (red dot) here on my Android15 device

H there i’m on this thread now.

Thanks for posting. Norton sometimes asks me to repeatedly sign in.