False Positive for the site www.stableit.co.uk ongoing now for months

There is no reason for our site to be flagged by windows and mobile clients and when we check online there are no flags.

Months ago we raise a dispute and have had no resolution.

Please can you rectify this as it is causing financial and reputational harm.

stableit co uk and is being flagged as URL:Phishing….

Note: after submitting dispute and waiting 48 business hours with no change.
Please contact Norton support and advise support that you’ve submitted dispute and waited 48 business hours. My understanding is…once you state that you have already submitted False Positive over the submission portal and waited 48 business hours…support agent shall take the URL and detection screenshot and advance the case.

Hello @user10377
https://www.stableit.co.uk
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https://safeweb.norton.com/
Dispute submitted!

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e7afeb266e56/2025-11-06T16:00:49.978Z

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Submit a file or URL to Norton for review here

image

Legend!

Thankyou for the code at the bottom which i dont have access to as there is no way on this planet I would install norton on my machine lol.

Currently on with Rhaul in support :slight_smile:

1 Like

https://www.stableit.co.uk
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https://safeweb.norton.com/


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https://www.virustotal.com/gui/home/upload


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https://sitecheck.sucuri.net/

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https://www.abuseipdb.com/
We resolved the domain stableit.co.uk to IP address 162.0.215.215
162.0.215.215 was found in our database

IP Abuse Reports for 162.0.215.215:
This IP address has been reported a total of 3 times from 3 distinct sources. 162.0.215.215 was first reported on January 28th 2024, and the most recent report was 5 months ago.
Old Reports: The most recent abuse report for this IP address is from 5 months ago. It is possible that this IP is no longer involved in abusive activities.

Still onto support who have offered to whitelist it…… On my computer which will really help come to our marketing campaign :frowning: They also dont seem to understand that I personally dont have norton installed. They also dont seem to be able to find a copy them selves lol

appreciate the help sir.

1 Like

Yeah, support has offered me “whitelist” remedy…too.
Yeah, support does not have Norton 360 installed at their workstation.
Support has user’s Norton account window & Chat dialog window.
That’s why support always wants remote session.
Did you identify yourself as the site owner?
Did you advise…you’ve submitted and waited 48+ business hours with no change.
Did you advise…Safe Web reports Safe…now.
Can you snip Threat secured pic here and attach to Chat dialog with the Alert ID.
Yes, I’ve needed (on occasion) to repeat myself (a few times) to make my point via Chat.

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Hello @user10377

Edit: I’m in Chat session…now.
Chat agent wants to check his/her resources.
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Hello @MJay
Chat session: 35 minutes

https://www.stableit.co.uk
I’m still seeing Norton 360 Safe Web report URL:Phishing

https://www.stableit.co.uk
I’m not still seeing Norton 360 Safe Web report URL:Phishing
Hello @user10377
Please confirm your side.

Edit: Oh, forgot…you do not run Norton 360.

Hello @user10377