False positive results

I tried to download a program, but NS blocked it as untrustworthy.  I sent the program into Norton's, to have it checked out. Now what happens?  There was not a place on the submit form for my address, so Norton could let me know if there was something wrong or if it was okay to download the program.  I could not even enter any information about why I sent the program in.  Is this a case of "No news is good news"?