False positive "Warning" rating on white-robot.com — weeks with no review despite clean Google Safe Browsing status

Does someone have a suggestion for how to fix this?

My site is still showing a “Warning” rating on Norton Safe Web, and I’d like help getting it reviewed.

Cause: Several weeks ago I self-hosted a large (~32MB) WebAssembly binary (ffmpeg-core.wasm) as part of a video-processing feature. Norton’s crawler flagged it as suspicious — a known false-positive pattern for large opaque binaries on shared hosting. I removed the file and the entire vendor folder containing it the same day.

Since then:

  • The domain has shown clean on Google Safe Browsing throughout (checked repeatedly since the flag first appeared).

  • I submitted a false-positive report through the standard Norton submission form shortly after removing the file.

  • Weeks later, the site report page still shows a “Warning” rating with no update.

The flagged file no longer exists anywhere on the domain, and there’s no malicious content, redirect, or download associated with the site. I’d appreciate a manual review or any guidance on why the automated re-crawl hasn’t cleared the rating.

Thank you

https://white-robot.com/

Threat name: URL:Blacklist
URL: white-robot.com
Detected by: Web Shield | URL scanning
Alert ID: 0eba972e3f50


6f6f2a08095b/2026-07-17T05:35:31.483Z


6f6f2a08095b/2026-07-17T05:35:31.483Z

  • Norton Submission Portal is used for submitting false positive reports.
  • Verified site owners generally have access to a dashboard where they can see the status of their site and any pending disputes.
  • If the status of your site has not changed – on the Safe Web public lookup – after 48 business hours – contact official Norton Support directly. Explicitly tell the agent: “I have already submitted a site dispute via the Safe Web portal more than 48 hours ago and have not received a status update.” This often prompts support to escalate the ticket manually.

https://white-robot.com/

https://www.virustotal.com/

https://sitecheck.sucuri.net/


406 Not Acceptable
This error code is used by some web hostings for websites locked for distributing malware. Please try to open the website in a browser. This code can also mean that SiteCheck sent the Accept / Accept-Language / Accept-Encoding headers that your web server cannot handle. Please check your web server configuration.

https://white-robot.com/

Hi @Julian_Smit

Thank You for reporting the issue on Norton Community. The reported url is now resolved as False Positive. Could you please check now?

Thanks !