False Positive

Hi All,

 

I have tried to report a false positive for one of the shared servers we run however I'm getting nowhere with it because the report is for the IP itself rather than any websites on the IP.

 

https://safeweb.norton.com/report/show?url=http%3A%2F%2F79.170.44.95%2F

 

This means they just said the URL provided they can't reproduce the issue on but we have users complaining about the temporary URL giving warnings because of the base IP being badly rated here. Can somthing be done about this?