Noticed Family was no longer monitoring internet activity. Also was not getting pop up in lower right hand corner that reminded PC users Family was watching. Signed onto my online account to check settings. They looked fine but a message I received seemed to indicate my license had expired. I purchase Family premium, downloaded, and installed. Norton Family shows on my PC in my list of programs but it still does not monitor activity, prevent blocked sites, etc. Spent way too much time trying to fix this stinking thing. Help.