FBI greendot virus with no safe mode

Hello Quads

 

took a while but here is log. Thank You

 

I was able to get back into safe mode command

With the confusion of this thread, the tool has not been run correctly  It is Not Safe Mode with Command Prompt I want but

 

Enter System Recovery Options

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.


On the System Recovery Options menu you will get the following options:

 

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

 

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your portable hard drive
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive.  restart the system and load Windows Pleaseattach the log in  your reply back..

 

Quads

Although the tool was not run properly, so we will have to wait and see, as I have no registry, but FBI Moneypak may not be your main problem

 

C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\services.exe IS MISSING <==== ATTENTION!
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION!.

 

Quads

when I go to repair my computer screen, there is nothing like what laungauge and operating system to click, matter of fact I believe it says windows failed to start because of a software change. Thats obviously because I am missing some files. It only lets me click next which brings me to the safe modes screen. However I just went into safe mode networking and it did let me and I was able to open explorer.

So you can load Safe Mode with Networking?? to the desktop.

 

Quads

i just tried and now it is not but it did 30 min. ago

What about if you try by going via Repair Computer to get SM with Networking like you did the last time and did get it to load.??

 

Quads

 

 

no. it didnt work that way

Looks like we will have to use a WinPE live CD, that way you can also transfer your personal files off to a big Flash Drive or portable Hard Drive.

I can also with the CD loaded instead of the Hard Drive OS use FRST correctly.

 

Download  hxxp://oldtimer.geekstogo.com/OTLPENet.exe    to your desktop  (change the xx to tt)

 

Ensure that you have a blank CD in the drive

Double click OTLPENet.exe and this will then open imgburn to burn the file to CD for you ready.

 

Quads

I have been infected with this virus. When I try to start in safe mode the screen goes blue and says “A problem has been detected” etc. It is a 7 year old Dell desk top running Windows XP Professional. Please help.

I was able to burn the CD, but I am having trouble rebooting from it.  I have follow the steps as best I could from the link and check the instructions twice but It just keeps trying to boot normally.  I am sure I am missing something. Any ideas?

Here is a little more information.  The computer is a Dell Optiplex GX 270. About 8 years old.  The CD drive was working last time I used it (6 months ago).

 

I have changed the "IDE-CD-ROM Device" to the primary boot option

 

 

On the "Boot Device Menue"  Therer are 7 options.

 

1) Normal

2) Primary Master Drive

3) Hard Drive Dick C:

4) IDE CD-ROM Device

5) System set up

6) IDE Drive Diagnostics

7) Boot Utlility Configuratiion

 

When I try #1 it boots normally and I am locked.  WhenI try #4 it goes to "safe mode" screen.  If I try to run safemode it goes to blue screen.

 

Hope that helps a little.

 

Thanks,

 

If you can't get the CD's to be the boot device (boot the CD)  as it is XP over the net there is nothing really I can do, as it is XP compared to Vista or Win 7.

 

Quads

There is nothing else I can do or try to boot the CD?

 

Thanks,

Put the CD in the DVD/CD drive. Turn off the computer. Turn on the computer and start tapping F12 immediately. Keep on tapping it till you get to the Boot Menu Screen. Use the up and down arrows on the keyboard to highlight the DVD/CD drive and select it, the system should start booting the CD, (if the Cd is not corrupt.

 

Quads.

 

 


jett6761 wrote:

Here is a little more information.  The computer is a Dell Optiplex GX 270. About 8 years old.  The CD drive was working last time I used it (6 months ago).

 

I have changed the "IDE-CD-ROM Device" to the primary boot option

 

 

On the "Boot Device Menue"  Therer are 7 options.

 

1) Normal

2) Primary Master Drive

3) Hard Drive Dick C:

4) IDE CD-ROM Device

5) System set up

6) IDE Drive Diagnostics

7) Boot Utlility Configuratiion

 

When I try #1 it boots normally and I am locked.  WhenI try #4 it goes to "safe mode" screen.  If I try to run safemode it goes to blue screen.

 

Hope that helps a little.

 

Thanks,

 


I have many Dells but not exactly yours. Happy Birthday to you Dell, it just turned 8. Where exactly are you seeing "Boot Device Menue"(sic). Is it in Bios or on reboot? Do you get this Boot Device Menu even if you have removed the cd?

Go back into bios and recheck what is the order of drives listed.

It is in reboot (F12 key when starting computer).  F2 takes me to Bios.  I checked it twice and the IDE CD-ROM is listed first in the bios set up.  I can't figure out why is is not going there to boot.  I don't know if it make a difference, but it does not sound like it is trying to read the CD - there is no whirring or sounds coming from the CD drive. Let me know if you have any ideas.

 

Thanks,

What happens if you physically disconnect the PC from the internet, pull the cable or disable wireless, then when the system starts up Windows won't be able to connect to the net.

 

Quads

OK - When I disconected from the net I could boot up my compumter. So what next?  Do I still run the CD I burned?

You are able to get to the desktop without FBi loading??

 

i also found out from Dell that your system is able to load to USB (Flash Drives) Drive as long as the drive is bootable.

 

Quads