Oh yeah! It's running faster now lol... could see the files just zipping by as the OTC scaned... they're went by so fast it was hard to tell at times what file it was on .... if nothing else I owe you a HUGE thanks just for speeding up this old machine.
Here you go :)
Beth
Uninstall
ESET Online Scanner I have to script for the rest.
Quads
Done! what's next?
Start OTL, under 
Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom) and run the script. (Red Run Fix Button)
The output log, should be placed in the C:\ _OTL folder after.
Quads
Done :)
I have sent you a Personal Message, look for the yellow clickable envelope on the upper right hand side.
Quads
Done
How is your system running now??
Quads
C:\Documents and Settings\David\Local Settings\Temp\acrobat.dll now detected by Norton as Trojan.Ransomlock.G
Quads
Seems to be running fine so far.... Do I need to delete Acrobat.dll? Do I reload Norton now or is there more to clean/do?
Thanks
Beth
Create a new restore point
Quads
Done. Next?
Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.
Goodbye Malware
Now we have a Restore point so if Norton 360 (latest build) wants to be difficult installing and updating the definitions we have a point to roll back to between the Malware removed and Norton installed.
Quads
Cleanup done... _OTL all gone... delete the adware and all logs too or wait on those?
You can delete the .txt log files when you want
N360, latest builds download links
N360 V6 Standard- www.norton.com/n360s_6
N360 V6 Premier - www.norton.com/n360p_6
Quads
If I have the regular Norton 360 (2G storage) do I need to download the Premier Ed too?
No
Quads
Okay :) Thanks. Will let you know when the download is done and installed.
Okay... downloaded, installed and updated... is there anything else I need to do?
Is everything still OK??
Quads