Fill assistant

I simply can't understand why Norton have implemented the form filling assistant in the way they have.

For example:  (From a prior thread 2/14 that is now locked for replies for some reason.)

1. If you click "Vault is Open" on the Norton toolbar, and then click the "Open Fill Assistant" icon at the bottom of the window that opens, it brings up a list of my "addresses" and "wallet". All well and good so far. However, I can find no way to fill a complete form using one of the displayed options - I can only fill one field at a time by selecting the appropriate address/wallet item and then dragging and dropping the field into the appropriate box on the form. How unnecessarily time consuming and inconvenient!

 

The gentleman is lucky.  In his situation, he finds that once he goes to the first box, the form assistant opens up and allows him to fill in form.  I have not had such luck and I find it maddening more than useful.  Certainly, such a basic function could be created where one could call upon the fill assistant to open and fill a document at will.  Waiting for this program to begin and not have any alternative when it doesn't, renders the entire idea moot.  I find it is only really useful for remembering credit card numbers.  However, if anyone can help me with a way to get the thing to work as promised, I am all ears.

Thank you.

 

Oh, and this label thing?  If I knew what label to enter, I would not need to see a list of available labels, would I?