I have an Android 6.0.1 G4 Plus phone with Norton Mobil Security 3.17 and Identity Safe. For the past year it has allowed me to use the fingerprint scanner to login into my various apps without issue or problems. That all changed today, now It won't allow me to use the fingerprint login feature and is only allowing password login's. I chatted with customer support... and they say - Identity safe has never had this feature, and is now only able to be used on Apple. Then how in the hell have I been able to use this for the past year?
Any advice or suggestions - would it be advisable or possible to roll back the update? I really enjoyed using this feature.