Hi everyone,
The Norton Toolbar is now compatible with Firefox 16. We have released a Firefox 16 compatibility patch for Norton Internet Security & Norton 360 20.1.1.2, and Comcast Norton Security Suite v6.4.0.9 which is available via LiveUpdate. The patch is also available for the Norton 2012 & 2011 products and Norton Identity Safe Standalone product.
The versions for this compatibility update are as follows:
Norton Internet Security & Norton 360 20.1.1.2
Norton Toolbar: 2013.1.3.1
Norton Vulnerability Protection: 11.1.1.5 -2
Norton Identity Safe Standalone 2013.1.0.32, 2013.1.1.4, & 2013.1.1.7
Norton Toolbar: 2013.1.3.1
Norton Internet Security 2012 (19.9.0.9)
Norton Toolbar: 2012.5.7.2
Norton Vulnerability Protection: 11.1.1.5 -2
Norton 360 2012 and Comcast Norton Security Suite (6.4.0.9)
Norton Toolbar: 2012.5.7.2
Norton Vulnerability Protection: 11.1.1.5 -2
Norton Identity Safe Standalone 2012 (6.3.28 & 6.4.2)
Norton Toolbar: 2012.6.5.2
Norton Internet Security 2011 (18.7.2)
Norton Toolbar: 2011.7.13.2
Norton Intrusion Prevention: 11.1.1.5 - 2
Norton 360 2011 (5.2.2)
Norton Toolbar: 2011.7.13.2
Norton Intrusion Prevention: 11.1.1.5 - 2
We recommend that you have the latest version of Norton Internet Security or Norton 360 installed. If you are not seeing the Norton Toolbar in Firefox 16, check and make sure you're running NIS or N360 20.1.1.2. Please visit our Norton Update Center to receive the latest update.
You may need to run LiveUpdate and reboot a few times before your product is completely updated to the latest version. It will appear in the LiveUpdate history as Norton Toolbar Add-on for Firefox.
If you are running Firefox 16 and Norton Internet Security or Norton 360 20.1.1.2, and still do not see the Norton Toolbar, please check and ensure the Norton Toolbar plugin is enabled. You can do this by clicking on the Firefox menu, selecting Add-ons, and then clicking Enable next to Norton Toolbar.
Please note: We now only officially support Firefox 14.0 and above. Firefox 13.x and older are no longer supported. See this announcement for more information.