I installed Norton Online Family yesterday and have not had any success with getting any activity that occurs in Firefox version 3.5.2 to report on the OnlineFamily page. I am using Mac OS X (10.5.8).
The activity in the Safari browser shows up just fine. My children use the Firefox browser more than Safari and at this point it is frustrating becuase without Firefox reporting this product is of little value to me.
Please make sure you have closed the copy of Firefox which is already open (right click on the Firefox icon in the Dock, which sits at the bottom or side of your screen and select Quit).Then open a new Firefox browser and the screen snap I attached in my previous post should popup automatically.