[Updated on August 06 2014: Updated the known issue - Norton Safe search annotations are disabled in Firefox 31]
Hi Everyone,
The Norton Toolbar is now compatible with Firefox 31. We have released a Firefox 31 compatibility patch for Norton Internet Security, Norton 360 21.4, and Comcast Norton Security Suite 21.3, which is available via LiveUpdate. Please see the Firefox 31 Compatibility Announcement for version details and troubleshooting any problems with the update.
Known Issue: The Norton Safe search annotations – the “Norton Secured” and green “OK" icons that appear next to listings in internet search results - are disabled in Firefox 31. Because of this change, annotations will not be displayed in any of the search engines (Google/Yahoo/Bing/Ask) except when searching with Norton Safe Search [Nortonsafe.search.ask.com]. We are working to resolve this issue as quickly as possible.
To receive automatic notifications of Firefox Compatibility Patch updates, please visit the Product Update Announcements section of the community, specifically the Firefox label in the right column. At the top of this page, you will seen an option to "SUBSCRIBE to this label", which will sign you up for email notifications every time we post an update related to Firefox.
Thanks,
Sunil G A
Norton Forums Administrator
Symantec Corporation