Firefox 4.0 detected as a risk by Norton Internet Security

Norton Security | Norton Internet Security
21

Hi bjm,

 

You are right. This resolution was related to "plug-in container.exe". The same problem affected a few other firefox files. We have resolved the problem for all released versions of firefox (especially 3.6.16 and 4). If you are aware of any other issue that is causing Norton to crash release builds of firefox (similar to plug-in container.exe) - then please do let me know.

 

For clarification - this issue is not related to the norton toolbar. Our engineering team is actively working on that separately and will be updating the thread here.


Roopesh.

22

 

brain44 wrote:

Actually, Dave, my post was in reply to RVAR's response above that the Toolbar issue on FFv4 was resolved.....how do I clear the disabled extension?  No option to enable appears....

 

Hi brain44,

 

This thread is in regards to a separate issue not related to the toolbar being incompatibile. 

 

Please see this thread to discuss the Norton Toolbar compatibility: http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-s-compatibility-with-Firefox-4-0/td-p/417844

23

 

brain44 wrote:

Actually, Dave, my post was in reply to RVAR's response above that the Toolbar issue on FFv4 was resolved.....how do I clear the disabled extension?  No option to enable appears....

 

I thought rvar's response above is limited to "plug-in container.exe" issues.

What did you think ~ brain44 ?

edit:  Thanks Tim & rvar  I suspected there might be some enthusiastic confusion. 

24

Moved off topic post to existing thread on same subject.

25

Is there any way to uninstall Firefox 4.0 and return to a previous version in order to get the Norton toolbar back?

26

Hi lindastadnick,

 

Yes you can uninstall Firefox 4 and download Firefox 3.6 for your OS and language from here:

 

http://www.mozilla.com/en-US/firefox/all-older.html

 

Just to be extremely sure that you do not lose anything be sure to backup your Firefox profile before proceeding, as explained here:

 

http://support.mozilla.com/en-US/kb/Backing%20up%20your%20information#os=win&browser=fx4

 

You should also keep a backup of your Identity Safe data, as explained here:

 

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100422131249EN&ln=en_US