firewall blocking all traffic

I've just installed Norton on my Lenovo Yoga running under Windows 8.1. Before that Avast was installed and caused me no problem at all. I've had to disable Norton's firewall, otherwise I couldn't go on the Internet. I read on this forum that I must re-initialize the firewall, which I did... and which sent my machine in an endless and frightening reboot session. I switched it off, then comes the reboot screen again... Windows finally launched, and now it works and the firewall doesn't block my surfing anymore. Hope it is for good:/

Edit: Still working, and Internet speed is notably faster than with Avast!