Been trying to reload a previously bought program (NCH Software wavepad) from a CD but the firewall keeps coming up with a message saying "Auto-Protect blocked security risk Trojan.Gen.2. Your computer is secure. Security risk is on a CD or DVD."
This is a long established program I've used before and loaded to my previous laptop before it crashed and died with no problem at all. NCH is a trusted source so I'm not sure why Norton is blocking it.
Is it worth removing Norton, load the program and then re-install Norton? Hope somebody can help!
Hello AntonDC. Have you tried directly downloading the program from the website vice loading from a CD? I downloaded your program and installed without any issues with Norton in that manner.
Cheers
If you have used this program in the past, you can report a false positive to Norton.
You can report false positive indications here https://submit.symantec.com/false_positive/
I'm using 2018 Norton Security, sorry not sure what Norton Core is, apologies if this is in the wrong section.
Thanks.
Hello AntonDC
Welcome to the Norton Community Forum.
What o/s details please? Which Norton product and version please? Are you using the Norton Core? I'm trying to get some basic information.
Have a Nice Day and
Thanks.