Firewall Issues: Symantec Outbound Connect V4 Callout

I recently renewed my subscription to Norton Internet Security.  Since I renewed and downloaded, my internet has not been working.  When I diagnose the issue, I receive the following error:

 

Windows confirmed that "Primary DNS Server" is currently online, but is not responding to connection attempts at this time. 

 

The error message then goes on to say: The following policy might need to be adjusted to allow Windows to connect

Policy Provider: Symantec IPS Provider; Filter Name: Symantec Outbound Connect V4 Callout

 

This problem just started when I renewed my subscription so I am not sure what settings need to be reset.  I have turned off the firewall, but my internet still only works for about 30 minutes before shutting down again.  I appreciate any assistance with this issue, thank you!