Hello,
I have a 9 month old desktop computer and have installed Norton 360. Norton found two Backdoor.Tidserv.I.inf virus infections on pciiside.sys and A0000097.sys files which were identified on 11/7/10 and 22/7/10 which Norton said would need to be manually removed.
I followed the Norton instructions to manually remove the virus. Is there a way to tell if the virus has been removed successfully? In the log files for those days, they are still recorded with the unresolved security risk message, but there hasn’t been anything since that date and nothing comes up for them in the scans that are run each day.
Should the unresolved security risk message in the log change after they have been removed or will it stay there until I delete the logfile and can I assume the viruses have now been fixed?
Any advice would be appreciated.
Thanks, Joanne