The notice came up today for my free update to nis 2011, so i clicked on it. after the update the program tells me that i have had too many installations on my product key. I only have two computers, one of which doesnt work anymore, and never did a third install, other than this update (which i assume that norton is mistakenly counting as an install). Ive upgraded through the past six or seven years, the last time which I had to contact online chat for help. My question is: how do i fix this without having to do anything other than click a couple of buttons? (which is all i should have to do on a upgrade). My existing subscription has about two years on it.