Frustrated newbie

Norton Security | Norton Internet Security
1

Trying to dowload Norton 360 & keep getting error msg:

"Installation requires access to a resource that is currently locked.  Try again later"

Am reasonably pc illiterate and a child has been playing games on pc.  Have no idea what to do. Tks.

 

2

If the issue persists, please try the solution mentioned in the KB:

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20090520162201EN_EndUserProfile_en_us

 

Thanks,

HarryP

3

Trying to dowload Norton 360 & keep getting error msg:

"Installation requires access to a resource that is currently locked.  Try again later"

Am reasonably pc illiterate and a child has been playing games on pc.  Have no idea what to do. Tks.