Full and Quick scan seems stuck

Norton Security | Norton Internet Security
41
Sandro_cm wrote:

Hello everyone,

Now everything works like magic and I state that I have not made ​​any changes to DNS or anything else.

The only thing I noticed is that Windows Update Agent has been silent updated on PC startup, I do not know  though this may have influenced, for as far as I know, should not get into anything ...

I had same problems during  quick scan, 10 min. just for SecurityRisk.FlushDNS until last night.

Today I turned On the PC, I run 2 times a quick scan and a full scan, the problem does not  longer occurs. The scan times are returned normal. Approx 2,30 min.for a quick scan and 32 min. for  a full scan.

I ask to Symantec if they have released and updated silent, I do not see any update on history, or some  information about this problem.

 

Thanks.

Sandro

 

     Specs: NIS12 19.7.1.5, Win7 sp1, Intel Core 2 Quad @ 2,6 Ghz, 500 GB HDD, IE9

 


Same here.  I removed Norton DNS to test and the scan worked OK.  I think the fix was an updated virus def.

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Ran the latest Live Update and everything is working normal again, too.

 

Thanks Norton Team !

 

 

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I would just like to remind you guys that if you are using your PC outside, like at McDonald or at a public library, you may want to turn off Norton DNS since these places uses the DNS to "redirect" the PC to a login page before you go online.  If you use Norton DNS, you will find yourself unable to go online.  I find myself at this dilemma but unable to find the issue.  I finally was able to get online by disabling Norton DNS and let the PC find its own DNS server.  Therefore, my advice to you is to disable Norton DNS on a PC which you would be using out and about like at Starbucks, etc.