Hi All
Norton 360 v 21.7.0.11 Standard
Windows 7 Prof 32 bit
I will admit to being lax and not doing Full Scans since March. However, this morning I decided I MUST do one and started it. I chose Full System Scan as per what I'd normally do and came back after 4 hours to see if it was completed yet.
The scan itself was done BUT the PC was stuck in the Cleanup (Internet Explorer Temporary Files). I finally realized that nothing was happening and cancelled. I then went and did a Custom Scan, choosing to do the Cleanup (Internet Explorer & Windows Temporary Files & Disc Optimization). When I went into the Check Security History to see what had happened and when, I noticed that instead of being a Full System Scan completed this morning, it was a Quick Scan. Further looking and I see that a Quick Scan is being done almost daily. That's OK. However it showed that a Full System Scan was done the other day, and it took around 4 hours. I NEVER started it ... N360 did by itself?? I also noted that the Cleanup is being done BY ITSELF on a monthly basis. This is good just because I haven't done these things lately, but why? And why did my Full Scan show up as a Quick Scan?
I don't know what hubby's N360 is doing, but he hasn't been complaining. We will be going to Norton Security 2.0 in September when our current subscription expires. Is there a 'bug' with N360, something on my PC, or ?????
Thanks for any information.
Barb