Full version went to the trial versioin

Hi everyone, I have a few questions: We just recently installed Norton Internet Security full version on two of our computers at home. One had windows vista as an operating system and one had windows xp. The one on vista works fine. The one on windows xp has been acting up. Norton recently froze so we had to start the computer. After it restarted, it went back to the trial version. I have just one activation left of the three I got. I am just wondering if i reinput the security code, will it use up the last activation even if I already used one activation on that computer? If anybody could help me that would be great. Thanks.

Hi everyone, I have a few questions: We just recently installed Norton Internet Security full version on two of our computers at home. One had windows vista as an operating system and one had windows xp. The one on vista works fine. The one on windows xp has been acting up. Norton recently froze so we had to start the computer. After it restarted, it went back to the trial version. I have just one activation left of the three I got. I am just wondering if i reinput the security code, will it use up the last activation even if I already used one activation on that computer? If anybody could help me that would be great. Thanks.

Hello Kwells and welcome!

 

Reactivating NIS on the same computer should not use up your last activation. Norton takes situations like this into account.

 

If by some rare chance an issue does occur, you can contact Customer Service via Instant Chat at this link.

 

They are very good at resolving subscription and activation issues.

 


 

 

Edit: I posted at the same time as delphinium who presents a good point