Galaxy Z-Fold 3-5G and Android 13

Just putting some information out to those who are using a Z-Fold 3-5G on Verizon and other carriers. Less than 1 month after installed the Verizon update to 18 on December 12, 2022. I found my device 100% borked. Out of the wild blue. The inner screen no longer functioned. No longer charging. No touch access to gain access. Then, on Christmas Eve, the phone began a random reboot cycle of a reboot every 10 minutes. Finally it stopped with the restarts and allowed the main front screen to appear. I attempted to use my PIN and login when the phone began to dial 911 FOR NO REASON. Yeah that was interesting to say the least. I did a forced/hard reset on the phone, it then went into "Airplane Mode" on its own accord. After which time the front screen would no longer accept touch commands and the inner screen was still totally black.

At this point, I knew the phone was having major issues, no longer usable, that I couldn't address it myself, so I performed a factory reset using the sidebar volume down and power button for 10 seconds, then volume up and power button for 10 seconds to gain access to the menu. I then removed my data to be able to send the device to Verizon for device replacement. They are graciously replacing this device a second time for basically the same issue. IMA that at NOT TIME were there ANY notifications from my N360 for Mobile app or the device indicating there was an issue. No apps were in deep sleep mode. I DID, connect the device once to my 2022 Ford Escape SYNC via USB to test what that would be like, there were no issues, WiFi was NOT enabled on the car. Only Blue-Tooth. 

Two things come to mind for the community:

#1 - This is my 2nd device replacement for the issue where, an update from my carrier caused the device to just go bat***t on its own. No drops, no spills, never having mishandled the device. Doing some research its NOT, and I repeat NOT, an isolated issue. Just beware of what your carrier sends you for updates and when you should install. I recommend waiting.

#2 - I am enlisting community feedback from, any and all Galaxy Z-Fold 3-5G owners, regardless of your carrier about this issue being present on their devices as well. 

Any user feedback is welcomed and much appreciated.

SA

Update: To close out the thread, there is a common issue which is that have NOT elected to reinstall Norton Clean. Three additional updates later the device is running as advertised without any issues.

SA

Another Verizon update appeared today, update 19 which installed without any issues thus far. 

SA

Update: Verizon has replaced this device for a second time in less than a year. Security update 18 once again appeared and force installed after postponing it several times until I couldn't any longer do so. That was this past Saturday afternoon. As of this posting the phone is working as it should. I'm still enlisting any member feedback possible to move toward figuring out what the cause of a sudden Android 13 corruption was. I do have N360 for mobile reinstalled along with MBAM. 

SA