Game speed

I recently converted from Bullgaurd to Norton as Norton has taken Bullguard over. 

Now I can't play my games when game boost is turned on. I not once ever had a problem with Bullgaurd.

I feel I was SCAMED by what I thought was a reputable company.

BY all the other posts I see it's not a new problem. Is this getting fixed or should I be looking for a refund and going elsewhere for a better service?