Getting Norton 360 Back Onto My Phone

Norton 360 for iOS | Android
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Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description:

Product & version number:

OS details:
For some God-forsaken reason all of a sudden Norton 360 was no longer active on all my devices. I received a message that my subscription had expired – it doesn’t expire until 2025. I got Norton 360 reactivated on my laptops and on my tablet. When I tried getting it active on my phone, I received a message that I already have five devices on my account. When I checked my account, it shows that I have three devices. I tried rebooting my laptop, but the my Norton account still shows just three devices, but when I try to get Norton 360 back on my phone, it shows that I’m at the max – five devices. HELP!
What is the error message you are seeing?
That I already have five devices on my account.
If you have any supporting screenshots, please add them:

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What mobile device and OS version are you using?

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Hello. Thank you for responding. I found my product key. I solved the problem by re-activating Norton 360 on each device. The website finally reflected that I had just four devices on the account.