I am having a problem creating a SRD with Ghost 12 on a Windows XP Pro (SP3) dual core PC. Every time I run the option to create a SRD the software goes through the process of identifying drivers (1st step).. When the busy bar reaches 100% I get a very brief glimpse of a dialog saying the process completed and then my PC goes to a blue screen (Not the BSOD but very similar) that says that the system is rebooting because something was about to corrupt memory.
Ghost seems to create backups on my external drive without any problems.
I spoke with a support person who claimed that I was happening because I had Zone Alarm installed on my PC and that he couldn't help me any further. The problem occurs even if Zona Alarm is disabled (I verified that all services were stopped including TrueVector) so I'm not so sure that this is really the problem.
The system is a dual core NVidia 780i platform w/ 2 gigs of ram and 1 terabyte of hard drive (not counting the backup drive) space with only about 10% of the space used. Both physical drives are SATA and there is one parallel and one SATA DVD R/W drive installed.
I have looked at the %TEMP% location and for each attempt to create a SRD there is a folder containing subfolders "Mined Drivers" "SRD" and "WIM_MOUNT" there is also a folder named AfterBurner with a couple of .Zip files and another named hsperfdata_<USERID> in the %TEMP% directory with timestamps consistent with at least one of the attempt to create a SRD.
I am at a loss as to what to try next but I think the backups will not be nearly as usefule in the event of an all out failure of a hard drive without a good SRD with which to attempt to rebuild the OS snapshot.
I would appreciate any reasonable suggestions as to how to get past this error and create a good SRD for my system.
TIA