Currently got a couple of machines sending alert emails with the following text:
"Description: Error EC8F1C50: Cannot create file backup for job: My Documents Backup. Error E4BC0012: An interaction with the catalog's database layer failed unexpectedly: sqlite3_step--5: database is locked.
Details: 0xE4BC0012"
This doesn't happen every time, but when it does, the backups fail.
I found a "fix" via Google:
http://seer.entsupport.symantec.com/docs/301488.htm
This has worked on one machine for a period of time, but now both machines are still returning the same error message.
I struggle to find any more information on this error, can somebody please advise if this is a known issue? Is there an update to resolve it?
Machines are Windows Vista, running Ghost 12.
Regards
D.Cooper