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When you reformatted the external drive, did you change its name? If so, try changing the name of the drive back to what it was and see if ghost can see it. It may be that the drive letter is correct, but the volume name doesn't match the drive letter.
As I said in my original post, I recreated the backup jobs AFTER I reformatted the external drive. Shouldn't Ghost take whatever name the external drive has at that point and use it? I did find, under Drives under Run or Manage Backups, a drive name that doesn't exist. After deleting it, the problem of the Home panel not being able to see what it thought was the external drive went away.
Now, however, there is another problem. When a backup time comes due (e.g. 5:00 p.m. today), the popup in the lower righthand corner of my screen asks me if I want to do the file and folders backup. Today I clicked Yes, but forgot that the external drive wasn't plugged in. I.e. No backup actually occurred. I plugged in the external drive and launched Ghost, and the Home panel told me the system was backed up and everything was green. I.e. Ghost was erroneously reporting that it had done the scheduled backup.
Also, under Manage Backup Destination, Ghost is telling me that the recovery point storage on my external drive is 23.5 GB (around what it has always been), but File & Folder backup shows 152.2 MB, even though my files & folders are much larger (at least 13GB). Prior to the recent upgrade to Ghost, these two number were approximately equal. Is this another bug?
These quirky behaviors are making me wonder if anything is really getting backed up at all.
Here’s another weird one: When I manually launch a File & Folder backup under Tasks, rather than taking the usual amount of time to calculate the minutes remaining (which is never close to reality, but whatever), Ghost now instantly puts up “85 minutes remaining.” It then erroneously reports that it is “Backing up file 5 of 5,” then “6 of 6,” and eventually “22 of 22,” etc. I.e. It thinks that each file it is processing is the last, and then processes the next one. This is clearly a bug, but I wonder if it is related to the string of problems I have been having…
I've received the following suggestion from development to try on this one:
They should try something like this:
1) Remove the drive from the system.
2) Go into Ghost and choose Options from the Tasks menu at the top.
3) Under Destinations – highlight External Drives. The drive being used should be listed here. It may only show as a [ ].
4) Highlight the drive and Remove it.
5) Exit the options.
6) Exit Ghost.
7) Reattach the USB drive.
8) Browse to the drive in Explorer. Show hidden files/folders.
9) In the VProRecovery folder, open up the VProRecoveryStorage.ini file.
10) Delete the [VolumeInformation] section and any UserDefinedName lines below it.
11) Start Ghost up again and edit or create new backup jobs to the external device that should now be listed. User will be prompted to name the external device when they select this device for a backup destination.
Thanks, this seems to work.
The latest incarnation of my problem was that the Home and Tasks panels showed my backups as current and correct, but clicking on the Tools panel gave a message saying the external drive couldn't be found. I.e. I was getting conflicting messages from the different panels. Following your advice seems to make everything consistent. Good going. -- Rico