Ghost 14 Can't do initial backup-locks up at 94%

I have tried to run backup 5 times and it locks up at 94%.  The last time i let it run overnight (12hours) in the am it was locked and could not get the screem to turn on.

 

Support has been no help, they have logged into my PC 4 times


Running Dell Inspirion 9300, 2G Ram, XP Pro

Backing up about 19Gigs (full C:/ Image)

 

I have the settings set at

Ignore bad sectors

Smart Sector off

 

Thanks for any help