I am running XP 64 and tried to install Ghost 14. When I try to "Copy My Hard Drive" I get the error that says that "This operation cannot continue while Windows is running. You must complete this operation inside the recovery environment." When I click continue the operation terminates.
I found a document in the support database that lead me to download Fix_SymSnapService_XP.reg. Merged and reboot and still not working. I do have 2 entries for SymSnap in the Services listing: SymSnap and SymantechSymSnap VSS Provider.
Symantech SymSnap VSS Provider is started and running OK.
SymSnap is in Maunal and will not start. It reports that there was an invalid path.
What next?